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better outcomes
As the founder and CEO of the Core Solutions Group, I spend a great deal of time thinking and speaking about mediation, negotiation, conflict management, leadership and communication. I am told I should write some of these thoughts down… so, here goes…
Recently I attended events which got me thinking about the kind of society we are now living in – and the role of the legal profession in it. At the Scottish Mediation conference, Professor Gurchathen Sanghera, …
I did something recently that I have not done for well over two years. I addressed a large conference audience – in person. Prior to arriving at the venue, I had flashbacks to early days …
The Auditor General’s recent report on the construction of two CalMac ferries identified various failures. One critical aspect was the breakdown of relationships between two of the main protagonists, CMAL, the Scottish Government-owned ferry purchasers, and …
Recently, we had cause to specify a form of mediation clause for a public sector contract. Here is a revised version of what we agreed. What do readers think? “Dispute Resolution 22.1.1 The parties must attempt in good …
The recent death of Professor Roger Fisher of Harvard University, founder of the internationally-renowned Harvard Negotiation Project, has passed relatively unnoticed in this country. But for many of us who work in the field of …
The Intellectual Property Office has called for observations on the relatively low use of its mediation service for IP cases. It is keen to understand the reasons for this and what more can be done …
An interesting new Study of Medical Negligence Claiming in Scotland was recently published (http://www.scotland.gov.uk/Resource/0039/00394437.pdf). Its main findings included: Patient grievances appear to involve an often complex and overlapping mix of concerns about communication breakdown, poor staff …
"A handshake is easier to enforce than a judgment." The words of Robert Webb QC, former General Counsel at BA, at the first of two fascinating conferences I attended this week, both wrestling with promoting …
The American Bar Association recently reaffirmed the principle of civility as a foundation for democracy and the rule of law. Its Resolution 108 goes on: "When dealing with the public as well as one another, lawyers …
I have recently been studying Game Theory but only superficially (see Game Theory and the Humanities (Brams) and Super Cooperators (Nowak, a brilliant book). My son, David is studying the real thing at the moment at …
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