Art of the possible in world of conflict

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Dear First Minister   A year ago, as you assumed office, I wrote to you, courtesy of these pages, offering suggestions from the field of conflict resolution which I hoped might assist you in navigating your daunting …

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Reflections on People-Centred Leadership in the NHS

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John Sturrock has contributed the following reflections, on leadership in the NHS, to Reform Scotland’s excellent NHS 2048 initiative:   “The key to doing well lies not in overcoming others, but in eliciting their co-operation.” (Robert Axelrod)  “…whatever change …

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The power of letting bygones be bygones

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“Forgiveness… call me naive… it has worked for me”. These words of a man who, as a schoolboy in Northern Ireland, was blinded by a bullet fired by a British soldier are captured in the …

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A ‘high trust’ economy will be more productive

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“It’s all about trust, isn’t it?” observed my assistant mediator in a recent mediation where property investors resolved a long-running dispute with their professional advisers, having incurred considerable legal costs.  It was good to see …

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Scottish NHS can lead on leadership

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Recently, Sir Gordon Messenger, a retired senior Royal Marines officer who hails from Dundee, delivered an independent report to the Department of Health & Social Care. His brief was to examine the state of leadership …

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Tiny margins make all the difference

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It was probably no more than a couple of centimetres offline. Nevertheless, the disappointment was palpable. Tiger Woods’ putt on the 7th green in the first round of the recent Open Golf Championship slipped past …

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