better conversations
better outcomes
As the founder and CEO of the Core Solutions Group, I spend a great deal of time thinking and speaking about mediation, negotiation, conflict management, leadership and communication. I am told I should write some of these thoughts down… so, here goes…
Gillian Bowditch’s description in The Sunday Times this week of the attack on a schoolgirl at Waid Academy in Anstruther, Fife, brought back memories from 50 years ago. In 1973, I became a pupil at …
Recently, Sir Gordon Messenger, a retired senior Royal Marines officer who hails from Dundee, delivered an independent report to the Department of Health & Social Care. His brief was to examine the state of leadership …
It was probably no more than a couple of centimetres offline. Nevertheless, the disappointment was palpable. Tiger Woods’ putt on the 7th green in the first round of the recent Open Golf Championship slipped past …
I did something recently that I have not done for well over two years. I addressed a large conference audience – in person. Prior to arriving at the venue, I had flashbacks to early days …
The Auditor General’s recent report on the construction of two CalMac ferries identified various failures. One critical aspect was the breakdown of relationships between two of the main protagonists, CMAL, the Scottish Government-owned ferry purchasers, and …
I posed these questions in my keynote address to the annual conference of the Arbitrators' and Mediators' Institute of New Zealand recently, in the context of the conference theme of New Horizons: What if the way …
"What's been going on in recent mediations", asked a colleague. "Any highlights?" The trouble with doing anything on a regular basis is that you can omit to reflect on the learning from each occasion. So, for me, …
Recently, we had cause to specify a form of mediation clause for a public sector contract. Here is a revised version of what we agreed. What do readers think? “Dispute Resolution 22.1.1 The parties must attempt in good …
Take an example of creative problem-solving: there are two parties with claims and counter claims in a court action. They have a common problem: a major facility needs fixed. Further up the chain, it does …
In a recent mediation, we had to discuss whether the presence of insurers should be disclosed to the other party. I offered these views: "As you know, my initial view was that your proposal would be …
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