Key people of influence?

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I commend the book Key Person of Influence by Daniel Priestley. It is one of those books the title of which might seem off-putting, but which captures well the phenomenal changes in the world of …

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Medical Claims – need for a better way?

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An interesting new Study of Medical Negligence Claiming in Scotland was recently published (http://www.scotland.gov.uk/Resource/0039/00394437.pdf). Its main findings included:   Patient grievances appear to involve an often complex and overlapping mix of concerns about communication breakdown, poor staff …

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Negotiating Beyond Boundaries

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I had the good fortune to attend an inspiring talk by Israeli negotiator, Moty Cristal, at the ABA dispute resolution conference in Washington. A veteran of many of the toughest negotiations in the Middle East, …

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Towards Better Dialogue? – Part 2

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I finished last week's post with this: Arguably we need to learn a new way of conversing, moving from debate to dialogue. What might this new learning involve? Here are some thoughts. Undoubtedly, there is …

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