Tip 3: Dignity

Increasingly, I find that it is valuable to ensure that those in mediation are treated with, and give each other, respect and courtesy.

It is quite extraordinary what an impact acknowledgement of someone else’s position can have (even if you don’t agree with it), and how helpful to moving forward is recognition of the effect on another person of an adverse event (even if you don’t accept liability for it). That’s not a soft option but often the essential prerequisite of being able to explain why you cannot accept or agree with their viewpoint.