Preparation for mediation: what needs to be done – and how to maximise the impact of your preparation
Engaging with the other solicitor: before and during the mediation day: how to get them to participate at all?
Effective representation: what is good advocacy in mediation and whether to do it with or without counsel
Engaging with the mediator: what works and what doesn’t? Do you need to influence the mediator? If so, how? What do you tell him or her?
What if the other side’s lawyer appears less than competent – or difficult?
Handling difficult situations: personality clashes, decision-makers not present, other side making threats, tensions within the team, voices outside the room, cultural, ethical and gender issues, etc
Drafting the resolution agreement: what to think about
